Electric Bike Store Customer Services

The Electric Bike Store prides itself on offering excellent customer service. Your phone calls will always be answered, emails responded to and messages returned. We’re very aware of how frustrating poor customer service can be and we guarantee that this is something that you will not encounter when dealing with the Electric Bike Store.

Our team are on hand to offer expert advice and help guide you through the process of purchasing an electric bike. We realise that this can be a confusing process as different manufacturers and bike shops promote different bike features which can make it difficult to compare what is on offer. At the Electric Bike Store we promise to give you unbiased, professional advice thus allowing you to make a confident and informed decision when purchasing your electric bike.

Of course our customer service doesn’t stop when you purchase your bike. We will always be available to answer any questions that you may have or help deal with any problems.

Useful contacts: Sales & General enquiries: 020 7378 4728 info@electric-bike-store.co.uk Fax: 020 7378 6627 Address: Electric Bike Store Axe & Bottle Court 70 Newcomen Street London SE1 1YT Useful forms: View Terms and Conditions View Goods Return Form